FAQs

When is the offer available?
Monday 19th January at 09:00 am AEDT to Sunday 29th March at 11:59pm AEDT.

Who can enter the promotion?
Entries are open to all Australian residents who are 18 years and over. 

How can I enter the promotion?
You can enter this promotion in two ways. Purchasing a specially marked Hahn case in store, or a Hahn product within a participating venue. See detail below:

For in store purchases  – Purchase any specially marked promotional case of Hahn to share from any BWS or Dan Murphys store displaying advertising for this promotion (includes their online stores); visit hahnpromo.com.au/19thHole, follow the prompts to the entry page; and fully complete and submit the online entry form with your personal details and unique code found on the base of your case.

For in venue purchases – Purchase any Hahn product on tap from any ALH venue displaying advertising for this promotion. You will then receive a game card with a unique QR code, scan this code with your smartphone and follow the entry instructions.

What is a proof of Purchase?
Entrants who make a purchase in store must retain the original receipt for the qualifying transaction. Entrants who make a purchase in venue must retain their original game card.

Please note: Order confirmations are not valid proof of purchase receipts and will not be accepted.

How many times can I enter the promotion?
You are able to enter on multiple occasions, subject to the following:

  1. maximum of one (1) entry permitted per eligible product purchased;
  2. limit one (1) entry permitted per person per day;
  3. only (1) unique code per entry is permitted;
  4. the same unique code cannot be used more than once;
  5. unrecognised codes will be deemed invalid;
  6. maximum of five (5) entries permitted per person throughout the Promotional Period; and
  7. each entry must be completed separately and in accordance with the entry instructions above.

What are the Instant Prizes?
In store instant prize winners will receive one of the below:

  • $100 Digital Vault Pays-enabled Prepaid Mastercard®
  • $50 Digital Vault Pays-enabled Prepaid Mastercard®
  • $10 Digital Vault Pays-enabled Prepaid Mastercard®

In venue instant prize winners will receive one of the below:

  • $100 Digital Hahn Prepaid Gift Card, redeemable at participating ALH venues.
  • $50 Digital Hahn Prepaid Gift Card, redeemable at participating ALH venues.
  • $10 Digital Hahn Prepaid Gift Card, redeemable at participating ALH venues.

What is the Major Prize?
All entries, including instant prize winners, will be entered into the major prize draw. The prize is an opportunity to attempt a hole in one for the chance at winning the prize or the consolation prize. The following is also awarded to the winner and a guest (aged 18 years or over):

  • 2x return economy class flights from the winner’s nearest capital city to QLD (only provided if thw winner does not reside in QLD)
  • Return provate transfers from the airport to accommodation
  • Transfers to the game location; and
  • Two (2) nights twin share 4 star accommodation (daily breakfast included)

How will I receive my prizes?

  • Instant Prize: the instant prize winners will be notified on screen upon entry form submission, subject to verification, then will receive the prize via SMS to the mobile number provided on entry. If you are an Android user, please ensure to check your SMS spam/junk folder.
  • Major Prize: the major prize winner will be contacted by email and phone on the same day as the draw.

The site isn’t loading, what should I do?
So you’ve followed the instructions leading you to the website and the site isn’t loading? Well, there are a few things you can try. First, check if your device is properly connected to the internet. If you are connected to WIFI, try disconnecting and reloading the site on 4/5G or loading a different webpage to make sure your internet connection is stable. If internet connection isn’t the issue, try clearing the browsing history on your device and open the promotional page in a new tab, preferably a new private tab or new browser. This will ensure there are no other conflicting browser settings interrupting the promotion.

If this doesn’t work, please reach out to our customer team here - [email protected] or on 13 15 13

I haven’t received a confirmation email after I entered the promotion.
Occasionally our confirmation emails end up in Junk or Spam folders depending on your Inbox settings. If you’re still not able to find your confirmation, please reach out to our customer team here.

I haven’t received an email congratulating me on being a winner after it was shown on screen.
Occasionally our confirmation emails end up in Junk or Spam folders depending on your Inbox settings. If you’re still not able to find your confirmation, please reach out to our customer team here.

I need further assistance.
Please contact us and one of our friendly support team will respond within 2 business days.